BILLING COORDINATOR
Summary/ObjectiveTo maintain the utility billing and related systems for the City and produce timely and accurate utility bills according to established procedures, policies, rules, and regulations.
To provide excellent customer service to customers on the water, wastewater, and sanitation systems.
PAY/WAGESThe pay range is between $18.
43 and $25.
05 based on experience.
HOURSThis is a Hybrid position with a flexible schedule during typical business hours.
BENEFITS paid vacation paid holidays sick days personal time Retirement benefits include VMERS C, and the ability to contribute to a 457 or ROTH.
Essential Functions and ResponsibilitiesReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Prepare and issue utility bills from the City's utility billing program.
Assess penalties on past-due utility balances.
Coordinate the shut-off process with Public Works and Clerk staff.
Maintain utility billing program.
Manage work orders for the utility billing program and coordinate with Public Works as necessary.
Process direct debits for all utility accounts per payment due dates.
Produce final utility bills and coordinate final meter reads on accounts.
Use meter reading program to research account issues and provide information to customers.
Complete various projects related to meter and account maintenance for the utility system.
Ability to interact with various individuals courteously and efficiently, including City officials and staff, City residents, and representatives of outside organizations.
Maintain and keep current all related procedures for the position.
Prepare and issue miscellaneous accounts receivable billings for the City.
Assist other finance department staff when requested.
Assist Public Works with some administrative tasks as time allows.
Qualifications Attention to detail and good organizational skills.
Proficient in grammar, spelling, and mathematical skills.
Understanding of computer systems.
Strong experience using Microsoft programs (especially Excel), Acrobat Pro, and electronic filing systems.
Ability to work independently.
Ability to use discretion in handling confidential information.
Ability to work on an interdisciplinary team.
Ability to deal courteously and efficiently with a variety of individuals, including customers/residents, City officials and staff, and representatives of outside organizations.
Powered by JazzHRPI226461619 Recommended Skills Accounts Receivable Adobe Acrobat Attention To Detail Billing Confidentiality Coordinating Estimated Salary: $20 to $28 per hour based on qualifications.
To provide excellent customer service to customers on the water, wastewater, and sanitation systems.
PAY/WAGESThe pay range is between $18.
43 and $25.
05 based on experience.
HOURSThis is a Hybrid position with a flexible schedule during typical business hours.
BENEFITS paid vacation paid holidays sick days personal time Retirement benefits include VMERS C, and the ability to contribute to a 457 or ROTH.
Essential Functions and ResponsibilitiesReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Prepare and issue utility bills from the City's utility billing program.
Assess penalties on past-due utility balances.
Coordinate the shut-off process with Public Works and Clerk staff.
Maintain utility billing program.
Manage work orders for the utility billing program and coordinate with Public Works as necessary.
Process direct debits for all utility accounts per payment due dates.
Produce final utility bills and coordinate final meter reads on accounts.
Use meter reading program to research account issues and provide information to customers.
Complete various projects related to meter and account maintenance for the utility system.
Ability to interact with various individuals courteously and efficiently, including City officials and staff, City residents, and representatives of outside organizations.
Maintain and keep current all related procedures for the position.
Prepare and issue miscellaneous accounts receivable billings for the City.
Assist other finance department staff when requested.
Assist Public Works with some administrative tasks as time allows.
Qualifications Attention to detail and good organizational skills.
Proficient in grammar, spelling, and mathematical skills.
Understanding of computer systems.
Strong experience using Microsoft programs (especially Excel), Acrobat Pro, and electronic filing systems.
Ability to work independently.
Ability to use discretion in handling confidential information.
Ability to work on an interdisciplinary team.
Ability to deal courteously and efficiently with a variety of individuals, including customers/residents, City officials and staff, and representatives of outside organizations.
Powered by JazzHRPI226461619 Recommended Skills Accounts Receivable Adobe Acrobat Attention To Detail Billing Confidentiality Coordinating Estimated Salary: $20 to $28 per hour based on qualifications.
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